Job Description

In-house finance company for Family Auto of Greer is seeking an individual to work full time with us. This is a day job with the weekdays opening 9 am to 6 pm, and Saturdays being open 10 am to 3 pm. The essential role is to be the primary "go to" person for the customers assigned to you, and to assist them with any needs they may have concerning their auto loan. 40 hours a week. Rotating weekends. No Sundays

We can teach all the duties required for this position. In fact, regardless of how much you know, we hope to teach you as much as possible on a daily basis so that you can take and use the skills you learn here and apply them in your daily life.

Responsibilities and Duties

The full time Customer Service/ Account Manager's purpose is to assist customers with their needs regarding their auto loans, starting from preparing loan contracts and closing their loans to assisting with repairs and helping them to pay off their account. This will primarily involve helping them to keep their accounts up to date through collections practices, including calling on the phone consistently, texting, emailing, reaching out through social media. Other duties may include answering phones, communicating with repair facilities, rental companies, and towing companies, scanning and filing, maintaining insurance documents, loan underwriting, preparation of loan documents, customer interviews, and assisting in the general day to day operations.

Qualifications and Skills

• Positive mindset.
• Excellent communication skills.
• Organizational skills.
• Team player.

Benefits

We do offer health insurance through Blue Cross and Blue Shield after a brief introductory period. We also have paid holidays and paid vacations. We will teach you skills that will help you both at work and at home. Rather than a micromanaging atmosphere, we encourage and allow each person to have flexibility in making their own decisions. You will also get to build relationships with our great customers. The most important benefit we have is that we work closely together in a small office and are like family, assisting each other at work, and away from work when you need it. We also promote from within, even across locations, which means your growth is not limited to your current position or even location.

Compensation

Your initial compensation will be based on your previous experience, and no experience is certainly fine. Our goal will be to train you well enough to be earning a top pay within your first 90 days regardless of your starting pay. We regularly do bonus incentives.

Please apply with a brief introduction and your resume. Apply on indeed, drop your resume off at our facility on HWY 101 or email Bailey@FamilyAutoOfGreer.com

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

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