Job Description

Client: Vermont Frames & Foam Laminates of Vermont

Website: Foam Laminates of Vermont - Vermont Frames

Role: Estimator - Technical Salesperson

Reports to: Director of Operations

Location: Starksboro, VT

Pay: $25 - $35 / hour depending upon skills and experience, with overtime

Hours: Monday - Friday 7 AM – 4:30 PM

About Vermont Frames & Foam Laminates of Vermont

For 50 years, we have been refining and honing our handcrafted timber frame structures to give an enduring sense of strength and safety for our clients’ homes, barns, and commercial projects. Our specialty is traditional Timber Frames that will stand strong and beautiful for centuries, and the Structural Insulated Panels that enclose them, keeping our clients warm and dry.

We are proud to be one of the last remaining companies to offer on-site raising and installation of the timbers and panels using our own in-house crew. This vertical integration allows us to take full accountability for the entire value chain from design to fabrication to installation for the project's above-ground structure, avoiding confusion and miscommunication among multiple subcontractors. Our team prides itself on building the right way for our clients, our build partners, and our environment.

We are one team, operating as Mortise & Tenon LLC, but doing business as (d.b.a.) two brand names, Vermont Frames (Timber Frames), and Foam Laminates of Vermont (SIPs).

This is an exciting time to join our team, as we currently have the largest backlog of timber frame and SIP projects in our company’s history lined up, and are expanding our team to take on additional work.

Role Description

• Review, Screen, and Qualify ~15-30 inbound Project Leads per week. Use good judgment to disqualify leads quickly so that the company devotes its time and resources to good quality leads.
• Lead Client Initial Consult Meetings over Zoom or in person, defining Scope, explore project priorities, budget and timeframe with Clients.
• Develop preliminary Project Designs using SketchUp based upon 3rd party Architectural Plans.
• Lead Preliminary Design Meetings with Clients to review and align on scope and design elements of a project.
• Educate Clients, Builders, Architects, and Engineers about our process, scope, how our Timber Frames and SIPs interface with the other components of the project
• Educate and manage Client, Builder, and Architect expectations about timeframes process
• Develop ~5-10 Estimates per week for Timber Frame & SIP projects
• Generate Sales for the company by converting Estimates into Signed Contracts
• Leverage 5+ years of construction and/or manufacturing industry experience to provide input
• Develop trust-based relationships with Clients, and build excitement with them, to build Timber Frame and SIP Homes, Barns, Pavilions, and other commercial and residential structures
• Develop and maintain relationships with engineers, architects, builders, general contractors, subcontractors, and vendors in order to increase referrals and sustain the strong reputation of this company as a provider of high quality timber frames and SIPs.
• Develop preliminary Timber Frame and SIPs designs in SketchUp, AutoCAD, etc.
• When requested by Clients, use the company database to connect Clients with Builders and Architects to help them pull together the Build Team for their project.
• Relay Project information to the Director of Operations and Structural Designers about project context in order to ensure smooth handoffs from Estimating to Design Phase.
• Client Outreach: Follow up with clients via zoom, phone call or email regarding updates on plans, project details, timeline, etc.
• Collect Lessons Learned from won and lost opportunities to inform pricing, marketing, and other efforts.
• When ready, convert Estimates into Contracts using Docusign and pre-formatted templates, and submit for review by the Director of Operations, and the President, before routing to Clients for signature.
• Operate the company Customer Relationship Management tool (Monday.com)
• Update and manage project files for projects including updating Client Account statements.
• This role is expected to be 45-50 hours/week, and does pay overtime over 40 hours.
• This role is a mix of ~60% Estimating and ~40% Sales work.

Responsibilities

• Operate the company Estimating spreadsheets to efficiently and precisely calculate Project Estimates for Clients.
• Develop Contracts and submit for review and signature.
• Answer inbound phone calls from Clients.
• Attend client facing and internal planning meetings when necessary.
• Support Marketing and Sales efforts to help the company win new work.
• Actively participate in the company safety program.
• Attend ~6 days per year of tradeshows out of state, including weekend days.
• Strong Commitment to Client Service – making sure that Clients questions are answered promptly.
• Sturdy Professional Attitude – there are setbacks with every projects. You must be able to stay positive and patient with all stakeholders in the project.
• Pride in Craftsmanship.

Required Skills and Experience

• Strong independent work ethic, self-tasking, not requiring close management.
• A team player with a sense of mutual obligation. Someone who leans in to help teammates and volunteers when there is work that needs to get done.
• Minimum 3 years construction experience. It is important to know how buildings go together, in order to answer customer questions on the phone competently and professionally.
• Familiar with SketchUp or similar drafting / design software.
• Proficient with Word, Excel
• Excellence written and oral communication skills
• Attention to detail is critical
• Enthusiasm and a positive mental attitude. You have to like talking to people to enjoy and be good at this job.
• Ability to build relationships and generate enthusiasm for building projects with Clients.
• Carpentry Experience and some familiarity with Timber Frame Construction.

Additional Nice-To-Have Skills and Experience:

• 5 or more years construction experience.
• Experience with Timber Framing and SIPs.
• Previous Sales and Customer Relationship facing work experience.
• Familiarity with CRM systems and workflows.

Pay & Benefits

• $25 - $35 / hour depending upon skills and experience, with overtime
• Additional Performance Based Compensation
• $6,600 / year towards Health Insurance, after 3 months
• Covers 89% of a single employee’s monthly premium
• Vision/Dental Insurance
• Health Savings Account (HSA) Program with $500/year Employer Match
• Short and Long Term Disability Insurance (100% employer paid)
• Life Insurance (100% employer paid)
• 401(k) with 5% Employer Matching program, after 6 months
• 5+ Days Paid Time Off
• 8 Paid Company Holidays
• 100% of qualified and relevant Professional Development Training & Education (employer paid)

We are proud to be a Veteran Owned Small Business. We celebrate diversity and welcome applications from people of all backgrounds.

#VermontFrames

Gallagher, Flynn, & Company, LLP has been retained to conduct this search. While we appreciate all interest in this exciting opportunity, only candidates most closely aligned with our search will be contacted.

Disclaimer: What is listed above is representative of the position's responsibilities but is not meant to be an exhaustive list. Responsibilities may change during employment at the company's discretion. Gallagher, Flynn & Company, LLP, and our client do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors.

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