Job Description

Manager of Marketing and Community Engagement

TIME COMMITMENT Full-time, hybrid schedule

START DATE June 1st 2026

EXPERIENCE LEVEL Minimum two years of relevant experience

SALARY $63,000 - $73,000

Description

University City District (UCD) is a non-profit, special services district that leverages a unique partnership of universities, health systems, large and small businesses, and community groupsto invest in public spaces, address public maintenance and public safety issues, bring life to commercial corridors, promotejobgrowth and innovation, and connect residents to career opportunities.

UCD's work is varied and wide-ranging. In addition to the core clean and safe activities conducted by similar districts, UCD has several programs and subsidiaries that include The Skills Initiative, Green City Works, HOST, and Project Rehab, to name a few. We are seeking aMarketing and Events Managerto help us build awareness, achieve exceptional stakeholder engagement, and increase resources through written and visual storytelling, event support, and marketing materials.

TheMarketing and Events Managerwill be responsible for building and executing social media strategies for UCD and The Skills Initiative, generating and publishing frequent content for email campaigns and on our websites, assisting with the planning and execution of community events, optimizing organizational pages on various platforms, moderating user-generated content, analyzing data and performance, and collaborating to manage reputation and coordinate actions. We are seeking someone who blends creativity with strong writing, who is extremely organized and detail-oriented, and who has a passion for University City and West Philadelphia.

This hybrid position reports to the Vice President of MarketingCommunications.The ideal candidate will live in or close to University City, or be able to routinely travel to University City to work in our offices, explore the neighborhood, and attend occasional events.

JobResponsibilities:

• Generate, edit, publish, and share regular editorial content that builds meaningful connections and encourages community members to act. Experience with WordPress a plus.
• Create email newsletters on a regular schedule to promote UCD's work, local events, The Skills Initiative, and other updates as needed.
• Create engaging storytelling through written profiles and video elements to highlight UCD staff, community leaders, local events, and small businesses.
• Manage content across all platforms, including email campaigns, social media, and the University City District and Skills Initiative websites.
• Provide editorial, creative, and technical support to team members.
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification. Work with the team to develop a cross-platform content strategy.
• Set up and optimize the organization's pages within each platform to increase the visibility of the organization's social content.
• Continuously improve by capturing and analyzing the appropriate social and website data/metrics, insights and best practices, and then acting on the information.
• Moderate all user-generated content and maintain a sense of organizational reputation.
• Assist in writing, photographing, and creating video content for the UCD and Skills Initiative's websites, social media accounts, email campaigns, and other content as needed.
• Create and contribute to editorial calendars, posting schedules, and UCD's Community Calendar.
• Track web analytics to ascertain content engagement levels.
• Assist with creative aspects of event planning, logistics, vendor/partner logistics and communications, organization, and execution of UCD events.

• Provide in-person, day-of operational support for periodic UCD events, capturing photo and video content that can be used across platforms, the website, and in print materials, and be able to assist in post-production.
• Provide photography, videography, and operational support during periodic (fewer than 25 a year) UCD and Skills Initiative events outside of typical 9-5 work hours.

Required SkillsExperience:

• Impeccable attention to detail and ability to condense complicated concepts into digestible content for a general audience.
• Experience with emerging social media platforms.
• Passion for storytelling through writing, creativity, marketing, and community building.
• At least 2 years of experience in a marketing, communications, or social media-focused role.
• Excellent copywriting and copy-editing skills.
• Expertise in social media marketing and online marketing.
• Experience with creative design in Canva and/or Adobe Creative Suite.
• An eye for capturing images and videos and the skills to edit according to each platform.
• Successfully track and communicate performance across all platforms, and compile reports that clearly illustrate success or areas for improvement.
• Self-motivated, deadline and detail-oriented, capable of prioritizing and multitasking effectively.
• Comfortable working across the organization's distinct needs, brands, and voices, and managing the demands of a variety of units within the organization.
• Able to write for and work with diverse audiences ranging from c-suite execs to community associations to government officials.
• A desire to work within a small but mighty team dedicated to UCD's mission and organizational goals.

To Apply:

If you are interested in this role, please email your resume, cover letter, and three diverse writing samples for consideration to Erica Jorden, Director of Human Resources at ejorden@universitycity.org with the subject line "Application for Manager of Marketing and Community Engagement." The samples can be reports, memos, dedicated emails, samples of social posts, or anything you've created that will help us get a sense of your written work and voice.

Benefits:

Full HealthWellness package to include: Medical, Dental, Vision, Short-termLong-term Disability, Legal Assistance 401k, FSA, organization-provided cell phone and coverage.

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