Job Description

Job Summary: House Worker Center is seeking a versatile, bilingual professional to serve as the face and operational hub of our new Milwaukee office. This dual-purpose role combines high-volume call management with essential administrative support for our internal legal team. You will be the first point of contact for our community and the primary support for our staff attorney.

Primary Responsibilities:

• Reception & Intake: Manage all incoming phone calls, greet visitors, and conduct initial intake for community members seeking legal assistance.
• Attorney Support: Assist the staff attorney with scheduling, drafting basic correspondence, and organizing case files.
• Office Coordination: Maintain the office calendar, manage mail/deliveries, and ensure the front-office environment remains professional and welcoming.
• Documentation: Scan, upload, and organize sensitive legal documents into our digital filing system.

Required Profile:

• Bilingual (English/Spanish): Required. Must be able to communicate effectively with our community members in both languages.
• Communication Skills: Professional phone etiquette and a welcoming demeanor.
• Tech Savvy: Proficiency in Microsoft Office (Word, Outlook) and a quick learner of legal case management software.
• Reliability: Must be able to consistently work the 10:00 AM – 7:00 PM shift.
• Experience: 1–2 years in a receptionist, administrative, or customer-facing role (Legal or non-profit experience is a major plus, but not required).

What We Offer:

• A professional and structured work environment.
• The opportunity to provide meaningful support to the immigrant community.
• Long-term growth potential as our Milwaukee team expands.

How To Apply:

Please send your Resume and a brief summary of your interest in this role to:

Email: chicago@hwcus.org

Subject Line: Milwaukee - Legal Receptionist/Assistant Application

REQUIRED FOR APPLICATION: > In your email, please provide 3 separate dates within the next two weeks and your preferred time window for an in-person interview in Milwaukee.

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)

Work Location: In person

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